We stand behind our products 100%, and your complete satisfaction is our goal. If you experience any fulfillment, shipping, or quality issues with an order, such as an incomplete or incorrect order, or if any damage occurred during shipping, please contact us within five business days to begin the return process.
No other product returns are accepted. In order to receive a credit for a returned product, you must notify and get approval from one of our customer service representatives within five business days of receiving the order. Please contact us before shipping any product back for a return, as we will not accept any returns without prior authorization.
To receive credit for returned product(s), you must:
Your satisfaction with ALL of the DIY Online courses is important to us. Yet, because of the extensive time, effort, preparation, and care that goes into creating and/or providing this service to you, we have a No Refund Policy. Unless otherwise provided by law, you understand and acknowledge all sales are final, and no refunds will be provided at any time.